Created 10th May 2024

For each visitor to our Web page, our Web server automatically recognizes only the consumer’s domain name, but not the e-mail address (where possible).

We collect only the domain name, but not the e-mail address of visitors to our Web page, the e-mail addresses of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit, user-specific information on what pages consumers access or visit, information volunteered by the consumer, such as survey information and/or site registrations, no information on consumers who browse our Web page.

The information we collect is used by us to contact consumers for marketing purposes.

With respect to cookies: We use cookies to store visitor’s preferences, record user-specific information on what pages users access or visit, record past activity at a site in order to provide better service when visitors return to our site.

If you do not want to receive e-mail from us in the future, please let us know by sending us e-mail at the above address, or writing to us at the above address.

Persons who supply us with their telephone numbers on-line may receive telephone contact from us with information regarding new products and services or upcoming events. If you do not wish to receive such telephone calls, please let us know by sending us e-mail at the above address, or writing to us at the above address. Please provide us with your name and phone number. We will be sure your name is removed from the list we share with other organisations.

With respect to Ad Servers: We do not partner with or have special relationships with any ad server companies. From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future, we will post the policy changes to our website to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our Web site periodically. Customers may prevent their information from being used for purposes other than those for which it was originally collected by e-mailing us at the above address, or writing us at the above address.

Upon request we provide site visitors with access to all information [including proprietary information] that we maintain about them, contact information (e.g., name, address, phone number) that we maintain about them. Consumers can access this information by e-mailing us at the above address or writing to us at the above address.

If you feel that this site is not following its stated information policy, you may contact us at the above address.


This website uses cookies to improve your browsing experience and to help us improve our site. You can accept or decline cookies on your first visit to this site.

We have two cookies to distinguish you from other users of the site. One of these can last up to 2 years on your device. The other can last up to 24 hours.

We also have a cookie to stop our site from thinking you are several visitors if you use the site more than once. This can last up to 1 minute on your device.

Who we share your information with

If you have accepted particular cookies, we may share your information with:

  1. Business partners, suppliers, and subcontractors to fulfil any contract we enter into with you
  2. Analytics and search engine providers that help us improve and optimise our site
  3. Providers of information, event and other marketing services working for us
    If we buy or sell business assets, we may share your information with prospective buyers or sellers.

If Fendi Critical Services (or substantially all of its assets) is sold to another organisation, the information we hold about our users and customers will become one of the transferred assets.

We may share your information if we are under a duty to disclose or share your personal data to:

  1. Comply with a legal obligation
  2. Apply or enforce our terms and conditions of supply and other agreements
  3. Protect the rights, property or safety of Fendi Critical Services, our customers or others – this includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction
    We will never sell your information to other organisations.

Where we store your information

We use a number of cloud-based products to help us process the information we collect. By submitting your personal information, you agree for it to be transferred to, stored in or processed by these products. Some of them will process information outside of the European Economic Area. We review what information is being processed and ensure your information is treated securely and in accordance with our privacy policy.

How long do we keep your information?

We have data retention policies and procedures to ensure we comply with our legal obligations in relation to the retention and deletion of personal information.

We store personal information only for as long as is necessary, for the purpose the data was collected or to comply with applicable legal, tax or regulatory requirements.

Your rights

Before collecting information about you, we will tell you if we intend to use it for marketing or share it with other organisations. However, you have the right to ask us not to use your information for marketing.

You also have the right to:

Request a copy of the information that we hold about you
Correct inaccurate or incomplete data that we have about you
Ask for information about you to be deleted, in certain circumstances
Restrict how we use your information, where certain conditions apply
Ask us to transfer information about you to another organisation
Object to having your information used in certain ways (for example for marketing)
Object to automatic processing, including profiling
Not be subject to solely automated decisions that affect your legal status or rights

How to exercise your rights

To exercise any of these rights, please contact us at We will forward any requests you make to other organisations that may be involved in processing your information.

We will reply to all requests, including requests for access to information, within one month.

We will post any future changes on this page and, where appropriate, notify you by email. Please check this page frequently for updates.

How to complain

If you are unhappy about how your information has been handled by Fendi Critical Services or an organisation involved in how we use your information, you can make a complaint to our data protection officer or the Information Commissioner’s Office:

Fendi Critical Services
Data Protection Officer
No 27, The Glass Box
6 Friendly Street
West Yorkshire

Information Commissioner’s Office
Wycliffe House,
Water Lane,
Cheshire, SK9 5AF
Telephone: +44 (0) 303 123 1113

Contact us

Send questions, comments and requests in relation to this privacy policy to